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Packaging Progress
When the largest mail-order bakery in New Hampshire needed packaging speed, it automated with style.

by Steve Berne

BAKING & SNACK April 2001

What began as home-baked treats for The Josiah Bellows House Bed & Breakfast in 1986 has grown to incorporate Bellows House Bakery, Walpole, N.H., now the largest mail-order bakery in the state.

"When we first started baking cookies at our B&B in 1986," recalled Lois Ford, president, "our signature cookie was called Frosted Chocolate Nut. We wanted our guests to feel at home, so every night we treated them to a full plate of our cookies placed on their nightstands."

The cookies were an instant success. "So many of our guests asked us to ship cookies to their homes and as gifts for their friends, relatives and business associates that we expanded our baking operation in 1988," explained Ms. Ford. "That's when Bellows House Bakery was born, and we have been baking and shipping cookies all over the country ever since."

In addition to its cookies, the bakery produces brownies, blondies, gourmet shortbread, muffins, scones, cookie pops and whoopie pies to wholesale, catalog and mail-order markets. It also manufactures private-label products, as well as corporate and other premium gifts.

Bellows House Bakery products are made from scratch with real butter, fresh whole eggs, other high-quality ingredients and no added preservatives. Steady growth in business prompted an expansion in October 1998 and a need to automate its packaging operation.

"As a medium-size bakery, we are constantly faced with decisions involving the cost of equipment purchases vs. the cost of labor," said Ms. Ford. "There are usually solutions at the low end of the cost spectrum and at the high end, with very little in between for the moderately-sized manufacturer."

Ms. Ford and her husband, Lou Ciercielli, have unique equipment management experience that helped them find short- and long-term solutions to their bakery's growing needs. They both have advanced degrees in mechanical engineering and worked for General Electric's steam turbine/power generation division. Their jobs included equipment design, project and program management, factory and field training, turbine assembly management, marketing and sales.

Past experiences help them solve many current production problems. "One of our major bottlenecks was our packaging line." noted Ms. Ford. "Every employee was involved in wrapping products."

On average, the bakery operates five days per week, 11 hours per day. During the seasonal-high fourth quarter, schedules spread to seven days per week, two shifts per day.

Regardless of the plant's processing efficiency, packaging was a time-consuming operation. "We spent a lot of time moving products from station to station to get the products loaded by hand, bag by bag, then sealed using hand and foot heat sealers," according to Ms. Ford.

Researching a solution to their slow-speed, high-labor packaging line, Ms. Ford and her husband visited a factory with several wrapping machines in use.

"Seeing the equipment operate in a fast-paced production environment convinced us of our need to purchase a wrapper," Ms. Ford stated. "After considering several options, we selected a Fuji-Formost FW-340mII horizontal form/fill/seal wrapper."

The wrapper, made by Formost Packaging Machines, is designed for continuous operation at speeds up to 250 packages per minute. Currently, Bellows House Bakery packs at about 100 units per minute.

"What sold us was the reliability and flexibility noted by other processors," said Mr. Ciercielli. "Our wrapper is easy to set up and can handle a wide array of forming blocks for different size products.

"We did not have this capability before getting the wrapper," he added. "We can now be very flexible for our customers wrapping products individually, in trays or other configuration."

How do the machine-packed products compare to the hand-wrapped items? According to Ms. Ford, "The machine-wrapped packages are smooth and uniform, with minimal extra air. They are also clean, clear and crisp with equally sized seams that are completely sealed and achieve a professional overall appearance."

In addition, the bakery now uses Mobil 100ABX film in three different widths that significantly enhances the shelf life of its products, according to Ms. Ford. "We were using 2-mil polypropylene bags, finding them difficult to hand-seal consistently and resulting in an extremely short shelf life for our high-moisture products."

An important part of the wrapper, according to Ms. Ford, is its end sealers, which assure uniform sealing temperatures for consistent sealing and operate at lower temperatures, saving energy. The wrapper's design can handle adding a date coder and labeler when needs warrant.

"Soon after installation of the machine, we calculated a 400% improvement in packaging time for a large run of shortbread cookies," Ms. Ford stated. "And that is very fortunate since our volume increased 60% in the last year alone."

After initial installation and start-up, maintenance has consisted only of maintaining the cleanliness of the machine, according to Ms. Ford. "And because of the wrapper's flexibility, fast changeovers and high wrapping speeds, it will serve our needs as product lines and production demands continue to grow into the future."

END
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